Privacy Policy
Effective Date: July 11, 2025
This Privacy Policy explains how Artemis Software Works, Inc. (“Artemis,” “we,” “us”) collects, uses, and protects information related to users (“you”) of our services. It applies to all interactions with our software platform, website, and related services (collectively, the “Service”).
We believe in transparency and respect for your privacy. This document outlines what data we collect, why we collect it, and how we handle it.
1. Information We Collect
1.1 Information You Provide
We collect personal and organizational information you provide when you:
- Sign up for the Service
- Connect third-party tools
- Communicate with our team
This may include:
- Name, email address, company, and role
- Workspace/team details
- Content you submit or upload
1.2 Information from Connected Tools
When you authorize integrations (e.g., Slack, Salesforce, Notion), we may access:
- Metadata (e.g., message timestamps, authors, channels)
- Selected content necessary to surface context and generate insights
We only access data that’s explicitly authorized and needed to deliver value.
1.3 Technical and Usage Data
We automatically collect technical data such as:
- Browser type, device info, and IP address
- Pages visited and actions taken within the Service
- Error logs and diagnostics
This helps us secure and improve the Service.
2. How We Use Your Information
We use your data to:
- Provide, maintain, and improve the Service
- Personalize features and context surfaces
- Communicate with you (e.g., product updates, support)
- Analyze usage trends to improve performance and reliability
- Comply with legal obligations
3. How We Share Information
We do not sell your personal data. We may share data only in the following situations:
- With service providers who help us operate our infrastructure (e.g., cloud hosting, analytics), under strict confidentiality agreements
- When required by law, regulation, or legal process
- During corporate transactions, such as a merger or acquisition (with notice to you if your data is transferred)
4. Data Retention
We retain data only as long as necessary to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes and enforce agreements
You may request deletion of your data at any time by contacting us at privacy@artemis.software.
5. Your Rights
Depending on where you live (e.g., under GDPR, CCPA), you may have rights including:
- Access to your data
- Correction of inaccurate data
- Deletion (“Right to be forgotten”)
- Data portability
- Objection to certain processing
We honor these rights to the extent required by law. Contact us at privacy@artemis.software to make a request.
6. Security
We use technical and organizational safeguards to protect your data, including:
- Encryption in transit and at rest
- Role-based access controls
- Secure infrastructure partners
No system is perfectly secure, but we take your data protection seriously and constantly improve our practices.
7. International Data Transfers
If you’re located outside the U.S., please note that your data may be transferred to and processed in the United States. We use standard contractual clauses or other appropriate safeguards where required by law.
8. Children’s Privacy
Our Service is not directed to individuals under 13 (or 16 in some regions). We do not knowingly collect personal data from children.
9. Changes to This Policy
We may update this Privacy Policy periodically. If changes are material, we’ll notify you via email or in-app notification. The most recent version will always be available at surfboard-ai.com/privacy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, reach out to:
Artemis Software Works, Inc.
<address here>
© 2025 Artemis Software Works, Inc. All rights reserved.